Terms & conditions
Last Updated: October 2025
1. Agreement to Terms
By accessing and using the She Wears Well website (www.shewearwell.com), you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or purchase our products.
2. Use License
We grant you a limited, non-exclusive, non-transferable license to access and use our website for personal, non-commercial shopping purposes. You agree not to:
- Reproduce, duplicate, copy, or sell any material from our website
- Use our website for commercial purposes without written permission
- Attempt to gain unauthorized access to our systems
- Transmit viruses, malware, or any code intended to damage our website
- Collect or track personal information of others
- Spam or send unsolicited communications
- Impersonate any person or entity
- Violate any applicable laws or regulations
3. Product Information and Availability
3.1 Product Description
We strive to provide accurate descriptions, images, and pricing for all products on our website. However, we do not guarantee that descriptions, images, or other content are completely accurate, current, or error-free. Some products may contain color variations or slight imperfections due to manufacturing processes.
3.2 Product Sourcing
She Wears Well offers a curated collection of products that includes:
- Designed Products: Items designed and created by Pranjal Marather and our design team, reflecting our original creative vision
- Curated Products: Carefully selected and sourced products imported from various international markets and suppliers that align with our quality and style standards
All products, whether designed by us or sourced from external suppliers, go through our quality assurance process to ensure they meet our standards.
3.3 Availability
Products are subject to availability. While we make every effort to maintain accurate inventory, products may become out of stock. We reserve the right to cancel orders for unavailable items and will notify you immediately.
4. Pricing and Payment
4.1 Pricing
Prices are subject to change without notice. We reserve the right to correct any pricing errors on our website. The price you see at checkout is the price you will be charged, inclusive of applicable taxes and shipping fees.
4.2 Payment Methods
We accept various payment methods, including credit cards, debit cards, and digital wallets. Payment processing is handled by secure third-party payment gateways.
4.3 Payment Authorization
By submitting payment information, you authorize us to charge your payment method for the purchase amount. You represent that you have the legal right to use the payment method provided.
4.4 Taxes and Duties
You are responsible for paying any applicable sales tax, VAT, or customs duties based on your location. International customers may be subject to import duties and taxes.
5. Shipping and Delivery
5.1 Shipping Policy
We ship orders to addresses within India and select international locations. Shipping costs are calculated and displayed at checkout based on your location and selected shipping method.
5.2 Delivery Times
Estimated delivery times are provided for informational purposes only and are not guaranteed. Delays may occur due to factors beyond our control, including weather, carrier issues, or customs clearance for international orders.
5.3 Risk of Loss
Risk of loss transfers to you upon delivery to the shipping carrier or upon your receipt of the items, whichever occurs first. We are not responsible for loss, damage, or theft of items after shipment.
5.4 Tracking
You will receive tracking information via email. You are responsible for monitoring your shipment and notifying us of any issues.
6. Returns and Refunds
6.1 Return Period
We accept returns within 30 days of purchase, provided items are unused, in original condition, and in original packaging. The return period begins from the date you receive your order.
6.2 Return Process
To initiate a return:
- Contact our customer support team at shewearswell.in@gmail.com
- Provide your order number and reason for return
- Receive return shipping instructions
- Ship the item back to us with tracking
6.3 Return Shipping
Return shipping costs are the customer's responsibility unless the return is due to our error or a defective product. We recommend using tracked shipping.
6.4 Refund Processing
Once we receive and inspect your returned item, refunds will be processed within 7-10 business days. Refunds will be issued to your original payment method.
6.5 Non-Returnable Items
The following items cannot be returned:
- Items showing signs of wear, washing, or alteration
- Items with missing tags or packaging
- Jewelry, earrings, or pierced items for hygiene reasons
- Customized or personalized products
- Items purchased during final sale events
6.6 Defective Products
If you receive a defective or damaged product, contact us within 7 days with photos as proof. We will provide a replacement or full refund at our discretion.
7. Intellectual Property Rights
7.1 Our Intellectual Property
All content on our website, including text, graphics, logos, images, videos, and designs created by She Wears Well, are the exclusive property of She Wears Well and protected by copyright and trademark laws. You may not reproduce, distribute, or transmit this content without our written permission.
7.2 Third-Party Intellectual Property
Some products available on our website may be sourced from external suppliers and manufacturers. We respect all intellectual property rights. If you believe we are infringing on your intellectual property, please contact us immediately.
7.3 User-Generated Content
By submitting reviews, comments, or other content to our website, you grant us a worldwide, royalty-free, non-exclusive license to use, reproduce, modify, and display your content for marketing and promotional purposes.
8. Limitation of Liability
To the fullest extent permitted by law, She Wears Well shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising from your use of our website or products, even if we have been advised of the possibility of such damages.
Our total liability shall not exceed the amount you paid for the product in question.
9. Disclaimer of Warranties
9.1 "As-Is" Disclaimer
Our website and products are provided "as-is" and "as-available" without warranties of any kind, either express or implied. We do not warrant that our website will be uninterrupted, error-free, or secure.
9.2 Product Warranties
Products are sold with such warranties as are provided by their respective manufacturers or suppliers. We provide no additional warranties beyond those offered by the original manufacturer.
9.3 Fitness for Purpose
We do not warrant that products are suitable for your particular purpose. It is your responsibility to determine whether a product meets your needs.
10. Indemnification
You agree to indemnify, defend, and hold harmless She Wears Well, its owners, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from your violation of these Terms and Conditions or your use of our website.
11. Account Responsibility
11.1 Account Security
You are responsible for maintaining the confidentiality of your account password and login information. You agree to notify us immediately of any unauthorized access or use of your account.
11.2 Account Activity
You are responsible for all activity that occurs under your account, whether authorized by you or not. We are not liable for unauthorized use of your account if you have failed to protect your password.
12. Prohibited Conduct
You agree not to engage in any of the following prohibited conduct:
- Using our website for illegal purposes or in violation of any laws
- Harassing, abusing, or threatening other users
- Submitting false or misleading information
- Attempting to gain unauthorized access to our systems
- Reverse-engineering or attempting to discover the source code or underlying technology
- Interfering with the normal operation of our website
- Collecting data from our website without authorization
- Creating multiple accounts to circumvent policies
13. Product Quality and Standards
13.1 Quality Assurance
All products sold by She Wears Well, whether designed by us or sourced internationally, undergo our quality assurance process to ensure they meet acceptable standards for fashion items, jewelry, bags, and clothing.
13.2 Manufacturing Variations
Due to the handcrafted nature of many items and variations in international manufacturing, slight color variations, minor imperfections, or differences from product images may occur. These do not qualify as defects unless they significantly affect the product's functionality or appearance.
13.3 Imported Products
Some products are sourced and imported from international markets. These products comply with applicable laws and regulations of the countries they are sourced from and the country they are sold in. We ensure all imported products meet our quality and safety standards.
14. Customer Reviews and Feedback
14.1 Review Submission
We encourage customers to submit honest reviews of our products. By submitting a review, you agree that it is accurate, not defamatory, and does not infringe on any third-party rights.
14.2 Review Moderation
We reserve the right to moderate, edit, or remove reviews that contain profanity, hate speech, spam, or misleading information.
14.3 Use of Reviews
We may use customer reviews for marketing purposes, including on our website, social media, and advertising materials.
15. Modifications to Terms
We reserve the right to modify these Terms and Conditions at any time. Changes become effective upon posting to our website. Your continued use of our website constitutes acceptance of modified terms.
16. Termination of Access
We reserve the right to terminate or suspend your account and access to our website if you violate these Terms and Conditions or engage in prohibited conduct.
17. Severability
If any provision of these Terms and Conditions is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.
18. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of India, without regard to its conflict of laws principles. You agree to submit to the exclusive jurisdiction of the courts of India.
19. Contact Information
For questions about these Terms and Conditions, please contact:
She Wears Well
Email: shewearswell.in@gmail.com
Phone: +91-9223396064
Address: Ghatkopar. Mumbai